Privacy & Data Practices

Privacy Policy

This policy explains how Prodenoxa Bank collects, uses, and safeguards your information when you use our services

1. Information We Collect

We collect information necessary to provide, maintain, and improve our services. This may include:

  • Identity Information: such as your name, address, date of birth, and contact details
  • Account Information: details related to your account activity, balances, and transactions
  • Technical Data: including IP address, device type, browser, and usage patterns
  • Communications: records of interactions with our support channels

2. How We Use Information

Your information is used for purposes such as:

  • Providing and operating our services
  • Authenticating users and maintaining account security
  • Processing transactions and requests
  • Complying with legal and regulatory obligations
  • Detecting and preventing fraud or misuse
  • Improving platform performance and user experience
  • Communicating service-related updates

3. Sharing of Information

We do not sell your personal information. We may share information in limited circumstances, including:

  • With trusted service providers who support our operations
  • When required by law, regulation, or legal process
  • To protect the rights, safety, or integrity of our platform
  • In connection with business transfers such as mergers or acquisitions

4. Data Security

We maintain administrative, technical, and physical safeguards designed to protect your information. While we strive to use commercially reasonable measures, no system can be guaranteed to be completely secure.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, including legal, regulatory, and operational requirements.

6. Your Rights and Choices

Depending on your location, you may have rights to:

  • Access or review your personal data
  • Request correction of inaccurate information
  • Request deletion where applicable
  • Limit or object to certain data uses
  • Manage communication preferences

7. Cookies and Similar Technologies

We use cookies and related technologies to support functionality, analyze usage, and improve performance. You can manage cookie preferences through your browser settings.

8. Third-Party Services

Our services may include links or integrations with third-party platforms. We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies.

9. Children's Information

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal data from children.

10. Updates to This Policy

We may revise this Privacy Policy periodically. Updates will be posted on this page, and continued use of our services indicates acceptance of any changes.

11. Contact Information

For questions or concerns regarding this Privacy Policy, please contact:

Privacy Contact

Email: support@prodenoxa.com

Address: 102 N Mays St, Round Rock, Texas, 78664

Last updated: October 29, 2026

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